FAQs

1. How do I place an order?

Simply browse our products, add your favorite items to your cart, and follow the checkout steps to complete your purchase securely.

2. Do you offer free shipping?

Yes! We offer free shipping on all orders within the United Kingdom. Orders usually arrive in 5 to 8 business days.

3. How do I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to track your package online.

4. What is your return policy?

You can return items within 30 days of receiving them, as long as they are unused, in their original condition, and in original packaging. See our Return and Refund Policy for more details.

5. What payment methods do you accept?

We accept all major credit and debit cards, along with other secure payment options available at checkout.

6. Do you ship internationally?

Currently, we only ship within the United Kingdom.

7. What if I receive a damaged or incorrect item?

Please contact us immediately with your order number and photos of the item, and we’ll resolve the issue promptly.

8. How can I contact customer service?

You can reach us via:

We’re available Monday to Friday, 9:00 AM – 6:00 PM.